WE'VE AUTOMATED SERVICE MANAGEMENT
WE BUILT THE INFRASTRUCTURE
SO YOU CAN FOCUS ON GREAT
CUSTOMER SERVICE
ServiceBench increases your efficiency by automating transactions and providing a common interface for the service industry.
CONNECTED NETWORK
Harness the power of our integrated network.
Service providers can use one tool to:
- receive jobs from manufacturers and retailers across the entire network
- order parts from multiple manufacturers and vendors
- leverage the network to submit claims and get paid faster
Manufacturers can use one tool to:
- configure their unique network of parts, suppliers, distributors, and service providers.
- maintain relationships with preferred service providers
INCREASED EFFICIENCY
ServiceBench radically streamlines the logistics of service management.
Customized automation makes transactions fast, while providing the flexibility to manage exceptions.
A single point-of-contact manages the customer relationship and shares data across the network.
Optimized communications within organizations and across the supply chain saves time and frustration.
higher efficiency = higher profitability
BUSINESS INTELLIGENCE
Continuously improve your business with insight from data analytics.
- instant access to your key business metrics
- reports are in real-time and easy to understand
- gain visibility into entire customer lifecycle
product
analytics
consumer
analytics
service
analytics
DATA LOSS PROTECTION &
FRAUD DETECTION
Gain peace of mind and prevent financial setbacks by protecting yourself from data loss and fraud.
Advanced analytical algorithms identify fraud by flagging typical behavior.
Data redundancy and disaster recovery measures prevent
data loss.
Our cloud-based software runs on secure PCI-compliant servers, preventing data theft.
GUIDANCE AND SUPPORT
Experts in the warranty and service industry are on call to ensure you get the most out of ServiceBench.
ServiceBench specialists provide advice on how your company can best configure ServiceBench to maximize efficiency and identify fraudulent behavior. We are expert in all aspects of the industry:
- parts
- delivery and installation
- claims
- service network management
- service supply chain analytics
Select the type of support that's right for your organization. You can choose from dedicated or shared support plans.
SERVICE ADMINISTRATORS
MAXIMIZE EFFICIENCY, LOWER COST,
AND DELIVER GREAT CUSTOMER SERVICE
or call 855-308-7297
SERVICE PROVIDERS
Turbocharge your operations with
ServiceBench Mobile
or call 1.855.308.7297